Shipping policy

Golden Raz Shipping Policy

At Golden Raz, we work hard to get your order out quickly and safely.

Order Processing Time

All orders are processed and shipped within 4 business days of purchase.

  • Business days are Monday through Friday (excluding holidays)
  • Orders placed on weekends or holidays will begin processing the next business day

Shipping Times

Once your order has shipped, delivery times will vary based on your location and selected shipping method.

Estimated delivery times:

  • United States: 3–7 business days after shipment
  • International: 7–21 business days after shipment

Please note that these are estimates and may vary due to carrier delays.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.

Shipping Delays

While we aim to meet all processing and delivery timelines, delays may occur due to:

  • High order volume
  • Carrier delays
  • Weather or unforeseen circumstances

We appreciate your patience if this happens.

Incorrect Address

Please ensure your shipping address is correct at checkout.

  • Golden Raz is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
  • If a package is returned due to an incorrect address, additional shipping fees may apply

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us and we’ll make it right.

Questions

If you have any questions about your order, feel free to contact our support team—we’re here to help.